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Warbler Nest Policies

Shipping & Delivery Policy

Information regarding digital booking voucher delivery, instant reservation confirmations, and physical item dispatches.

Last Updated: July 2026

01Overview

Warbler Nest Premium Homestay is a hospitality and lodging business operating in Guwahati, Assam, India. Most services provided on our website involve direct accommodation bookings, reservations, and experience packages.

This policy outlines how digital confirmation documents, gift certificates, physical welcome documentation, and returned personal belongings (Lost & Found) are delivered to our valued guests.

02Digital Delivery & E-Vouchers

Upon successful payment confirmation on our website or payment gateway:

  • Instant Booking Vouchers: You will immediately receive a digital reservation receipt, stay voucher, and booking summary sent directly to your registered email address and WhatsApp (if provided).
  • Tax Invoices: Official GST-compliant electronic invoices are generated instantly and emailed prior to or at check-in.
  • Delivery Fees: Digital voucher transmission carries zero shipping fees.
  • Delivery Time: Digital confirmations are dispatched within 5 to 15 minutes of transaction approval.

03Physical Shipments & Lost & Found Return

If you purchase physical items (such as customized gift cards or homestay souvenirs) or request lost belongings left in your room to be dispatched back to you:

Couriers & Carriers

We partner with reputed courier logistics in India, including Blue Dart, DTDC, ExpressBees, and India Post Speed Post.

Delivery Timelines

Deliveries within Assam & Northeast India take 2–4 business days; rest of India takes 4–7 business days.

Shipping Charges for Lost & Found: For items forgotten during stay, the guest will be informed of courier fees and packaging costs. Items are shipped immediately once payment for courier charges is received.

04Non-Receipt of Digital Confirmations

If you have completed a booking on our website but have not received your digital voucher via email within 30 minutes, please:

  1. Check your Spam, Junk, or Promotions folder in your email client.
  2. Verify that your registered email address was entered correctly during booking.
  3. Contact our front desk team immediately via WhatsApp or phone with your transaction reference number.

Need Assistance with a Delivery or Booking?

Our support desk is available to assist you 24/7.

Email: info@warbler.coCall: +91 8011907901